Privacy Policy
Effective Date: 10-14-2025
1. Introduction
Welcome to Totally Car (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert domain, e.g. totallycar.com] (the “Site”) and use our services. By using the Site, you consent to the practices described in this policy.
2. Information We Collect
We may collect information in several ways:
a) Information you provide voluntarily
Name
Email address
Phone number
Mailing address
Vehicle information (model, year, license, etc.)
Payment information (if applicable)
Any other information you submit via forms, inquiries, registrations, or support requests
b) Information collected automatically
IP address
Browser type and version
Operating system
Pages visited, time spent on pages, click behavior
Referring/exit pages
Device identifiers
Cookies, web beacons, and similar tracking technologies
3. How We Use the Information
We use the information we collect for purposes such as:
To provide, maintain, and improve our services and Site
To respond to user requests or inquiries
To process transactions or payments
To send you updates, newsletters, marketing communications (if you have opted in)
To detect, prevent, and address technical and security issues
To analyze usage trends and user behavior
To comply with legal obligations
4. Sharing and Disclosure of Information
We may share your information in the following ways:
With service providers, contractors, or vendors who assist with business operations (e.g. payment processors, web hosting, analytics)
When required by law or legal process
To protect our rights, property, or safety (or others’)
In connection with a merger, acquisition, or sale of assets
With your consent or at your direction
We will not sell your personal data unless we specifically inform you and obtain your consent (if required under applicable law).
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to collect information, improve the Site, and deliver personalized content. You can typically disable cookies through your browser settings, but doing so may limit your ability to use certain features of the Site.
6. Data Security
We implement reasonable technical and organizational security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as needed to fulfill the purposes described in this policy, or as required by law. Afterward, we will delete or anonymize your data, or restrict continued use where required by law.
8. Your Rights
Depending on your jurisdiction, you may have rights such as:
Accessing your personal information
Correcting or updating your information
Deleting your information
Restricting or objecting to certain processing
Withdrawing consent (where processing is based on consent)
Receiving your data in a portable format
Making a complaint with a supervisory authority
If you wish to exercise any of these rights, please contact us using the contact details below.
9. Children’s Privacy
Our Site is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware we have collected such information, we will delete it.
10. International Transfers
If you are accessing the Site from outside [insert your country], your data may be transferred to, stored, and processed in [your country] or other locations where our servers or service providers operate. By using the Site, you consent to these transfers.
11. Changes to This Privacy Policy
We may update this policy from time to time. We will post the new version with a “Last Updated” date. If changes are material, we may notify you by email or via a notice on the Site.
12. Contact Us
If you have any questions, complaints, or requests about this privacy policy or our data practices, please contact:
Totally Car